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HOUSTON OPEN AIR Festival Issues Statement On Refunds

By Larry Petro, News Monkey
Wednesday, September 28, 2016 @ 1:40 PM


Both Festival Days Affected By Adverse Weather Conditions

- advertisement -
In a very classy move that you don't see very often, the organizers of the innaugural Houston Open Air festival that took place last weekend (or didn't, depending on who you ask) have made good on their promise to offer at least partial refunds because of the weather that affected the event on both days, with Sunday's events being cancelled altogether. They have issued the following statement:

"Dear Houston Open Air ticket purchaser-

We want to thank all of you for your support and patience over the past few days. As a result of the weather/safety related delays and cancellations from last weekend’s event, we are offering all buyers the following refund:

  • Saturday Only Ticket— 50% refund of your ticket price
  • Sunday Only Ticket—100% refund of your ticket price
  • Two-day Ticket — 75% refund of your ticket price (ie - 50% refund of the Saturday portion of the ticket price and 100% refund of the Sunday portion of the ticket price
  • The above refunds apply to all GA and VIP tickets at each applicable price level
For those of you who purchased via Front Gate Tickets via internet or phone, please email info@frontgatetickets.com or call 888-512-7469 to request your refund. All refunds must be requested by Thursday, December 1st, 2016.

If you purchased tickets via a third party such as Groupon, Songkick, or Street Team, please contact that company directly.

For any further questions or assistance, please email weather@dwpresents.com.

Thanks again,

The Team at Houston Open Air"





































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